TECHNICAL & PRODUCT
Reach out to firstname.lastname@example.org and we will sort you out.
The high quality CR-39 lenses are designed to absorb and deflect blue light wavelengths. It can absorb High Energy Visible (HEV) light and provide 100% protection. The lenses are coated with a reflective transparent base, deflecting the blue light transmitted from your screen and allowing your eyes to rest as you work hard. The lenses do not affect reading or distorts colour.
Of course you can! Wearing glasses at night helps protect your eyes. In fact, if you block blue light several hours before bedtime, it increases your melatonin level by more than 2 or 3 times, helping you fall asleep faster and more deeply.
Yes, you can order prescription lenses on Iris with our blue light blocking technology
We offer Single Vision lenses Sphere (SPH) correction used for either short or long sightedness in a power range between +6.00 to -8.00, and Cylinder (CYL) from +4.00 to -4.00.
We also offer Progressive Vision lenses.
You will need your current prescription and pupillary distance (PD) to place your order for prescription glasses.After you place your order with the prescription, you will receive an order confirmation email, you can send us your prescription by replying to the email and attaching a copy of your prescription or you can click on the link in the email to send us your prescription through Whatsapp.
There isn’t any magnification on our non-prescription lenses. However, for people trying blue light blocking glasses for the first time, your eyes may need to adjust the blue light blocking and the colour contrast. Your eyes will adjust within an hour of wearing your glasses.
Not only are they gender neutral, but they also suit different face shapes!
The microfiber cleaning cloth that comes with your Iris glasses (or similar material) is the best to clean your glasses with. If intensive cleaning is needed, then you can use a lens cleaning spray without alcohol or soap before wiping the lens with your microfiber cloth.
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SHIPPING & RETURNS
We are shipping your eyewear from Dubai, UAE.
We are using premium shipping services from our courier partner.
Please bear in mind that we can only ship during working days until 2pm. Orders placed after 2pm will only be shipped out the next day.
Once you have placed your order, you will receive a tracking code to track your order. Generally it takes 1-2 working days for UAE and 5-6 days for KSA deliveries.
An additional 3 days are added to delivery when ordering prescription glasses.
Yes we do!
Your local tax code determines whether you pay duties or tax. You have sole responsibility of any applicable duties/VAT. Please check with your local post office to learn more about any additional fees imposed upon receiving your order.
shipping is free!
We have a 30-day return policy. Please click on the link below and follow the instructions to return or exchange your glasses.
WARRANTY & SUPPORT
At Iris, there is a 2 year warranty period from purchase date against all manufacturing errors.
The warranty does not cover:
Broken temples, frames and/or glasses and other damages that are due to improper use, lack of care, or accidents.
Alterations from daily use such as lack of shine, scratches, disappearance of text at the temples, etc
Please contact us at email@example.com for any warranty issues.
Our support team is available at firstname.lastname@example.org and instagram, you can reach us any time.
For pre-sales inquiries, you can reach out on any of our three channels.
For post-sales inquiries, please contact us on email@example.com.
We are Iris World LLC. A company (Registered in Sharjah Media City (Shams), Al Messaned, Al Bataeh, Sharjah, United Arab Emirates),
You can always reach us at firstname.lastname@example.org for any questions.